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Foodsapp ​

The integration of Falaê with Foodsapp allows the automated sending of satisfaction surveys whenever a new order is registered. This is done by configuring webhooks, ensuring a real-time data flow between platforms.

How to Obtain the Token in the Foodsapp System ​

  1. Log in to the Foodsapp platform.
  2. Click the settings icon in the menu.
  3. Access the "Integrations" section.
  4. Search for "API Foodsapp" and copy the Token by clicking on the copy icon.

How to Activate Integration in Falaê ​

  1. Access the Integrations screen on the Falaê platform.
  2. Search for "Foodsapp" and click "Activate".
  3. Add the Token copied from Foodsapp.
  4. Select the survey you want to send automatically.
  5. Click on "Configure" to complete the configuration.

How to Configure the Webhook on Foodsapp ​

  1. Access the Foodsapp platform.
  2. In the menu, go to "Integrations" → "Webhook".
  3. Copy the link generated by Falaê.
  4. Click "Create Webhook".
  5. Paste the copied link into the "URL Endpoint" field.
  6. Fill in the necessary information.
  7. Configure to be triggered whenever a new order is registered.
  8. Save the configuration.

Benefits of Integration ​

  • Automatic sending of surveys to customers who place orders.
  • Real-time synchronization between Falaê and Foodsapp.
  • Greater control and automation in after-sales. After configuration, Falaê will automatically send surveys to customers whenever a new order is registered on Foodsapp, ensuring effective monitoring of customer satisfaction! 🚀

Official integration documentation for the Falaê platform.