Goomer

The integration of Falaê with Goomer Tablet allows customers to evaluate the experience right after the service, directly on the tablet, without depending on links or other devices. It is a practical, integrated and efficient way of measuring satisfaction at the right time.

How integration works

• At the end of the service on the Goomer tablet, the customer is invited to evaluate the experience directly on the screen.
• The survey is displayed in a friendly and objective way, using Falaê technology.
• The responses are automatically sent to your Falaê account, feeding reports and satisfaction indicators in real time.
• There is no need to send a message via email, WhatsApp or SMS — the response happens at the point of contact with the customer.

Benefits of Integration

• Collect feedback at the exact moment of the experience.
• High response rate, with surveys directly in the customer journey.
• Data integrated in real time in Falaê panel.
• Frictionless: the customer responds on the device used for the order.
• Ideal for salon operations with an active tablet on the table or counter.

📘 To learn more about this partnership, check out the full article on Goomer's blog: 👉 https://goomer.com.br/blog/parceria-goomer-falae