Yes Pedidos

The integration of Falaê with Yes Pedidos allows the automated sending of satisfaction surveys whenever a new order is registered. This is done by configuring webhooks, ensuring a real-time data flow between platforms.

How to Obtain the Token on the Yes Pedidos System

1. Log in to the Yes Pedidos platform.
2. Click the settings icon in the menu.
3. Access the "Integrations" section.
4. Search for "API Yes Pedidos" and copy the Token by clicking the copy icon.

How to Activate Integration in Falaê

1. Access the Integrations screen on the Falaê platform.
2. Search for "Yes Pedidos" and click "Activate".
3. Add the Token copied from Yes Pedidos.
4. Select the survey you want to send automatically.
5. Click on "Configure" to complete the configuration.

How to Configure Webhook on Yes Pedidos

1. Access the Yes Pedidos platform.
2. In the menu, go to "Integrations" → "Webhook".
3. Copy the link generated by Falaê.
4. Click "Create Webhook".
5. Paste the copied link into the "URL Endpoint" field.
6. Fill in the necessary information.
7. Configure to be triggered whenever a new order is registered.
8. Save the configuration.

Benefits of Integration

• Automatic sending of surveys to customers who place orders.
• Real-time synchronization between Falaê and Yes Pedidos.
• Greater control and automation in after-sales. After configuration, Falaê will automatically send surveys to customers whenever a new order is registered in Yes Pedidos, ensuring effective monitoring of customer satisfaction! 🚀