Nummus

Nummus is a cashback and customer relationship platform, with tools for loyalty and buyback campaigns.

The integration with Falaê sends customer data collected in survey forms to Nummus. The configuration uses your Nummus account credentials and is done per company on Falaê.

Before you start

• Access the Integrations screen in Falaê.
• Ask the person responsible for your Nummus account for the x-api-key and x-client-id production credentials for the establishment you want to connect.
• Check the data collected in Falaê forms, especially the mobile phone, used to send the registration to Nummus.

How to configure the integration

1. Access Integrations on Falaê and select the company you want to connect.
2. In the Loyalty category, open Nummus.
3. Fill x-api-key with the key provided by Nummus.
4. Fill x-client-id with the identifier provided by Nummus for the same account.
5. Click Configure integration.

When finished, Falaê displays configuration confirmation. Saved credentials are not displayed again. This confirmation indicates that the configuration has been saved; Check Nummus for the next registrations to check that the connection is working.

How integration works

1. The customer informs or completes their data in Falaê survey forms.
2. With the integration configured, Falaê schedules the registration to be sent to Nummus.
3. name, email, mobile phone and date of birth are sent, according to the data available in the registration.
4. Nummus receives the data to register the customer on its platform.

The integration sends registration data. It does not send sales, purchase registration values ​​or survey notes, nor does it launch or redeem cashback.

Questions and maintenance

Do I need to choose a survey in the configuration?

No. The Nummus configuration only requests x-api-key and x-client-id. Customer submission follows the connected company's form flows.

Will all old clients be sent when connecting?

No. The configuration does not start an import of the entire existing database. Sending is triggered by the registration, data update and response flows in the survey forms.

The integration is configured, but the client has not appeared. What should I check?

Check that both credentials are correct and belong to the Nummus account of the selected establishment. Also check the customer's data, especially their cell phone, and whether the registration went through the form flow after configuration. If the sending continues without appearing, contact Falaê support and the person responsible for the Nummus account to check the connection.

How to update credentials?

Cancel the integration in Falaê and configure it again with the current x-api-key and x-client-id. If you manage more than one company, configure it in the company corresponding to these credentials.

How to disconnect the integration?

1. In Falaê, access Integrations, select the company and open Nummus.
2. Click Cancel integration.

Falaê removes the saved credentials from this connection and stops scheduling new registration submissions through the integration. To revoke credentials on Nummus, request the change to the person responsible for the partner account.